Creativity and Innovation
Creativity is essentially
needed to advance. Employees are encouraged to explore the literature
to innovate.
Consistency and Integrity
What is said and what is done has to coincide.
This is valid for both Mertas and its partners.
Flexibility
Management of contingencies is essential.
Customer orientation
Customer needs and benefits shape our path.
Quality
All services and products have to carry the quality
component.
Cost management
Expenses have to be engineered, waste is
to be minimized.
Learning
Whatever we learn is dispersed to entire organization.
Recurrence of faults are avoided, achievements are repeated.